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TERMS & CONDITIONS

General terms and conditions of business

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Contractual terms within the framework of purchase contracts, which are made via the web shop "rainangelofficial.com"  by Jule Feldkamp, Genslerstr. 25e, 22307 Hamburg, telephone number: +(49)15752074504, e-mail address: info@ rainangelofficial.com - hereinafter referred to as "rainangelofficial.com" and the customers referred to in 1. of the contract - hereinafter referred to as "customers".

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1. Scope, General Provisions
(1) The following general business terms apply between Jule Feldkamp as the provider and the customer
Terms and conditions in the version valid at the time of the order for all sales contracts that come about between Jule Feldkamp and customers via the web shop rainangelofficial.com. Deviating conditions of the customer are not recognized unless Jule Feldkamp expressly agrees to their validity in writing.
(2) Jule Feldkamp's offers are aimed exclusively at consumers and not at entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the legal transaction, acts in the exercise of their commercial or self-employed activity.
(3) The contract language is German and English.


2. Conclusion of contract
(1) The goods offered on rainangelofficial.com are not a legally binding offer, but represent a non-binding offer to the customer to submit an offer for these goods. The customer can initially select goods from the range of rainangelofficial.com, in particular articles from the clothing and jewelery area, without obligation and collect them in a so-called shopping cart using the "Add to shopping cart" button. Only after entering the personal data required for processing the order does the customer make a binding offer to purchase the goods in the shopping cart in the final step of the ordering process by clicking the "Buy now" button. 
(2) Before sending the offer via the "Buy now" button, the customer is asked to check his entries. Before sending, the customer can view his offer and change it at any time. In the event of input errors, before the binding offer is submitted, there is the option of using the "status display" of the ordering process to jump back to previous stages in the ordering process or to remove the goods in the shopping cart and/or to jump back to the previous article page using the "back button" of the browser used to enter new information.
(3) However, the customer can only submit his offer if he has accepted these general terms and conditions by clicking on the "Accept General Terms and Conditions" button and included them in his application and by clicking on the "Revocation instructions/model cancellation form" button via which only consumers You have been informed of your right of withdrawal and have taken note of the model withdrawal form.
(4) Immediately after the customer's binding offer of the goods contained in the shopping cart via the "Buy now" button, rainangelofficial.com confirms the receipt of the order together with the acceptance of the order by an automated e-mail. With this e-mail confirmation, the purchase contract has come about. In this e-mail, but no later than upon delivery of the goods, the contract text (consisting of the order, general terms and conditions, cancellation policy, cancellation form) is sent to the customer on a durable medium (e-mail or paper printout). This e-mail confirmation contains the essential information about the order, which can be printed out using the "Print" function.
A binding contract can be formed as follows:
• If the customer chooses the PayPal payment method, the contract is concluded at the time the payment order is confirmed with PayPal.
• If the customer chooses payment in advance by bank transfer, the contract is concluded at the time the payment request is confirmed by e-mail.

(5) The text of the contract is not saved by rainangelofficial.com and is therefore not subsequently available at rainangelofficial.com.


3. Delivery, Availability of Goods
(1) The ordered goods are only delivered by rainangelofficial.com to customers who have their delivery address in one of the listed countries that can be called up via the "Shipping costs table" button and who can also specify a delivery address in this country. Delivery to other countries does not take place.
(2) The delivery time specified by us is calculated from the time of the order confirmation, provided that the purchase price has been paid in advance. If no or a different delivery time is specified for the respective goods during the ordering process, the delivery time for the respective country can be viewed in the shipping costs table that can be called up via the "Shipping costs table" button. This delivery time is between two and ten working days within Germany. The delivery time for the countries listed in the shipping costs table is up to thirteen working days.
(3) The goods are delivered by a transport company commissioned by rainangelofficial.com at the shipping costs specified in the item description, these are to be borne by the customer. As a rule, DHL or DPD is commissioned with the delivery throughout Germany; international shipping to the countries listed in the shipping costs table is carried out by other suitable companies. When using the package notification, you agree that we will pass on your e-mail address once to the relevant sender for this purpose. The transport companies ensure that the e-mail address is used exclusively for the purpose of sending information about the shipment and is not passed on to third parties - except in cases prescribed by law.
(4) If no copies of the selected product are available at the time the customer places the order, rainangelofficial.com will inform the customer of this immediately in the order confirmation. If the product is permanently not available, rainangelofficial.com will refrain from a declaration of acceptance. In this case, the contract is not concluded.
(5) If the product ordered by the customer is only temporarily unavailable, rainangelofficial.com will also inform the customer immediately. In the event of a delay in delivery of more than two weeks, the customer has the right to withdraw from the contract; the customer's statutory right of withdrawal is not affected by this. In this case, rainangelofficial.com is also entitled to withdraw from the contract. Any payments already made by the customer will be refunded immediately.


4. Prices and Shipping
(1) The offer prices as purchase prices include all price components including statutory sales tax.
(2) The respective shipping costs are specified to the customer in the ordering process and are to be borne by the customer unless the customer makes use of his right of withdrawal.
(3) rainangelofficial.com bears the risk of shipping costs if the customer is a consumer according to § 1 paragraph 2, sentence 2 of these terms and conditions.
(4) In the event of cancellation, the customer must bear the direct costs of the return. 


5. Terms of payment, due date
(1) The customer has the specific payment options specified in the corresponding article offer from rainangelofficial.com in the ordering process. The customer can generally make the payment by bank transfer, PayPal, PayPal Express.
(2) The customer can change the payment method stored in his user account at any time.
(3) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined according to the calendar, the customer is in default by missing this date. In this case, the customer has to pay the provider interest on arrears at a rate of 5 percentage points above the base interest rate.
(4) The obligation of the customer to pay default interest does not exclude the assertion of further default damages by rainangelofficial.com.


6. Retention of Title
The delivered items remain the property of rainangelofficial.com until full payment has been made by the customer.


7. Right of Withdrawal for Consumers
(1) Consumers according to § 1 paragraph 2, sentence 2 of these terms and conditions have a legal right of withdrawal when concluding a distance selling transaction, about which we will inform you below in accordance with the legal model. Paragraph 1 contains a reference to the exclusion of the right of withdrawal. Paragraph 2 contains a model cancellation form.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us (by means of a clear statement, for example a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the model cancellation form available on our website under the menu item Cancellation form. However, the use of this withdrawal form is not mandatory. If you have a customer account at rainangelofficial.com, you will find the respective invoice and a pre-filled return form for each of your orders. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You have to send the goods to us (Jule Feldkamp, Genslerstr. 25e
, 22307 Hamburg, telephone number: +(49)15752074504, E- Mail address: info@rainangelofficial.com) to be returned or handed over. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
(2) We inform you about the model cancellation form according to the legal regulations as follows:
Sample cancellation form If you want to cancel the contract, please fill out this form and send it back to hairdresser Jule Feldkamp, Hollandische Reihe 7, 22765 Hamburg, e-mail address: info@rainangelofficial.com
I/we(*) hereby revoke the contract concluded by me/us(*) for the purchase of the following goods(*) the provision of the following services(*)
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
Order number: _____________________________________________________
Ordered on (*)/received on(*): __________________________________________
Name of consumer(s): __________________________________________
Address of consumer(s): _______________________________________
Signature of consumer(s): _____________________________________
Date (*) Delete where not applicable

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8. Agreement to bear costs in the event of revocation

(1) In the event that the consumer exercises his statutory right of withdrawal, the contracting parties agree that the consumer shall bear the direct costs of the return. 

 

9. Rights in the event of defects in the item

rainangelofficial.com is liable for material defects according to the applicable statutory provisions, in particular §§ 434 ff BGB.

 

10. Liability

(1) Customer claims for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, limb and health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by rainangelofficial.com, its legal representatives or vicarious agents as well as fraudulent intent based. Significant contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

(2) In the event of a breach of essential contractual obligations, rainangelofficial.com is only liable for contract-typical, foreseeable damage if this was caused simply by negligence, unless the customer is concerned with claims for damages resulting from injury to life, limb or health.

(3) The provisions of the Product Liability Act remain unaffected. The above limitations of liability in Section 9 Paragraph 1 and Paragraph 2 do not apply to guarantees either.

 

11. Privacy

rainangelofficial.com collects customer data as part of the processing of contracts. The legal regulations, in particular the regulations of the Federal Data Protection Act and the Telemedia Act, are observed. Without the consent of the customer, rainangelofficial.com will only collect, process and use the customer's data insofar as this is necessary for the execution of the contractual relationship and the fulfillment of legal regulations. All information on the collection, processing and use of personal data can be found in the data protection information.

 

12. Dispute Resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

 

13. Final Provisions

(1) The law of the Federal Republic of Germany shall apply to contracts between rainangelofficial.com and the customer, excluding the UN Sales Convention. This applies to consumers who do not conclude the contract for professional or commercial purposes only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.

(2) The contract remains binding in its remaining parts even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions, if any, apply. If this would represent unreasonable hardship for a contractual partner, the contract as a whole becomes ineffective.​

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