SHIPPING & RETURNS
SHIPPING POLICIES
Dear customers, we ship our products in good conscience insured with our shipping partner DHL. Our shipping costs include packaging & handling costs as well as the general shipping costs. We do not offer uninsured shipping. If you have any questions, please contact our customer service: info@rainangelofficial.com
REFUND POLICY
We make every effort, especially as we offer upcycling second hand & vintage fashion, to display all products accurately, to show possible defects and to give the exact measurements of our products. We therefore encourage you to read all product descriptions carefully before buying and to take your measurements.
Of course, it can still happen that you are dissatisfied because an ordered product does not fit or please you. Do not hesitate to contact us, we will find a solution together.
Of course, you have the right to return the goods to us within 14 days of receipt. We will send you your money back immediately. Unfortunately, you will have to pay the shipping costs yourself in the event of a return. Please also read our terms and conditions.
If you have any questions, please contact our customer service: info@rainangelofficial.com